But it must be your responsibility to know typical delivery times of postal workers in your neighborhood and make sure someone is home to receive the package. We understand that having a package taken from your porch is frustrating. If a package has been delivered to the shipping address that you had provided at checkout, we are not responsible if that package is lost or stolen after delivery. SweetPeeps is not responsible for items that are lost by the mail carrier or by any shipping service.
The fee will be deducted from your order refund amount total. In the case you would not like your package sent back, we charge a restocking fee of $6.75 USD. Please double check all addresses before placing an order. *** In the instance when your package is sent back to us because of an insufficient address provided by the customer, we will charge a resend fee. Please email with any questions or concerns. However, if your order has already shipped we are not responsible.
#Lockit necklace update
If you have provided an incorrect address and your order has already shipped, we will do our best to update your order with the correct address. Priority Shipping does not guarantee 1 business day. If you choose to select priority shipping, you will receive your package faster than the standard shipping time. We take 1-2 business days to process all orders.
#Lockit necklace code
Once your order ships, you will receive a confirmation email with a tracking code (if your shipping method chosen has tracking) If you have an account please login first and then follow the directions below:ġ) When signed in to your account, click on 'ACCOUNT' at the top right-hand corner of the site.Ģ) On the left, you will see your account information and in the main area, you will see your 'Order History' if you have previously ordered from us. If you have any questions or concerns about the shipping status, tracking information, or general whereabouts of your package please email with your order number.
Please research your country if they charge extra customs fees or any other fees. Once your package has left the USA, we are not responsible for any extra fees that may apply. In some cases, international delivery may take up to 80 days. International packages typically arrive within 7-60 business days of shipment. Our team will reply to you within 48 hours. Once your package leaves our studio, shipping takes 2-4 business days. A confirmation email and tracking number will be sent to your email. All orders are shipped within 1-4 business days of purchase.
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